Returns & Exchanges
At URIEL, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless 30-day return and exchange policy to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original packaging.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
